If you are new to your iPhone or iPad, or if you need a refresher, you can read “How to Update the Apps on Your iPhone and iPad”.
Since I practice what I preach, I update. I probably push the update button every 3 or 4 days.
Unfortunately, this time my habit led to me being stung by a bug. Ouch. If I had delayed, even by just one day, I’d be fine. But no. I updated at just the wrong moment.
I use my Kindle app ALL the time. It is on both my iPhone and my iPad. If you are not familiar with it, please read more about it, here and here. (Remember, you don’t need a Kindle to read Kindle books. The Kindle app on your device is all that is necessary.)
Here is what happened:
The other day, I pushed the update button on my iPhone. Never gave it another thought.
The next day, when I went to open my Kindle App on my iPhone, I was met with a “register this app” screen. This was odd, because obviously I had registered it a long long time ago. This was my first signal that something was not right.
I registered (again) and it treated me as though I was a new user. In other words, there were no books on my iPhone. My on-phone library had been wiped clean. (I always keep about a half-dozen books on it.)
Now … this really and truly is not a big deal. All of your Kindle books are kept in the Cloud, and it is only a matter of tapping them to have them download back onto the phone. So this was absolutely nothing to be upset about. But it wasn’t right. An error. A mistake. A bug.
As soon as Amazon realized the bug, they quickly corrected it and put out a new update.
And so, I’m sharing this information with you for 2 reasons.
1. Just in case you updated your Kindle app during the “bug hours”, you’ll understand what happened and know there is no need for any hair-pulling.
2. Know that even when ‘stuff’ happens in an app, a responsible company will usually fix it quickly, and so a “wait and see” approach is often all that is needed on your part. No troubleshooting, just wait.
I updated my iPad after this fix was done (not during the bug hours), and I experienced no problems, whatsoever. So all is well, once again, in the world of the Kindle app. If you didn’t update during that short window of time, you’ll never know that something was amiss.