How to Use Your New Google Map App

Screen shot 2012-12-13 at 8.06.15 AMI am so happy to have Google Maps back again.

This app is wonderful. Basically intuitive and chock full of features.

However, since many of my readers are relatively new to their gadgets, and I don’t want them (you?) missing out on all of the Google-map-goodness, this blog post will show a newbie how to use some of these features.

Photo Skitch Document-3When you first launch the app, make sure you agree to let Google Maps use your location. This way you’ll be able to use it, fully. Then, whenever you tap the little location arrow, (shown here on the right), the map will show you your current location. This is amazingly helpful to orient yourself as you wander in a city, walk on a trail, or countless other situations. It also enables the app to be able to give you directions to wherever you are going from wherever you are.

Now let’s look at somewhere you plan to go. For an example, I typed “Columbus Circle” in the search box at the top, and you can see the map whooshed me right over to Columbus Circle in New York City. (Notice in the bottom right hand corner it is also telling me how long it will take me to drive there from my house.)

Of course you can zoom in and zoom out, but we are going to look at a few other features. Tap on the little tab of dots, over on the right side of the screen.

Photo Skitch Document-2

When you tap on those little dots, a screen will pop out from the side, offering you several options: Traffic, Public Transit, Satellite and Google Earth.

Photo Skitch Document-4

Just tap on Traffic for (wait for it…) Traffic :) ! Simple but effective, red lines indicating a jam. This has been helpful for me more than once. I remember we almost got off a highway in an unfamiliar location, but by looking at the “traffic” part of the Google Maps, I was able to see that the jam-up stopped just another mile or so ahead, so we stayed on the highway.

Tap on Public Transit for public transportation information. This feature does not work in all areas, but the app will tell you when it doesn’t work, so you don’t waste time trying to look up what can’t be done. But for city commuters, this feature is golden.

Satellite will change your map to the satellite view, and Google Earth will take you out of this app and open Google Earth.

Many people are excited about the return of Google Street View. Here is how you find Street View:

Search and find the location of your choice.

or

Touch and hold a location on the map.

Now, at the bottom of the page, touch the address bar that appears there, and slide your finger UP.

There is it! Tap on the street view photo, and it will enlarge and you will be able to look around, and walk the streets.

Photo Skitch Document-5

I tried Street View for a variety of locations, and I was usually successful. There were spots where I’ve seen Street View access before, and yet they didn’t show up for me, today. I don’t know why.

Other details will show up for businesses, such as reviews and links to websites.

A new feature is a voice turn-by-turn navigation. I have not had the opportunity to give this a test drive, but it certainly looks exciting.

To test it out, I typed in the name of our local mall, as if I wanted to go there.

Google Maps put a pin in it.

I tapped on the picture of the car (I want driving directions).

Several alternative routes popped up from the bottom of my screen, and I selected the road I’d like to use.

I was then presented with a map screen, with the word START in the bottom right hand corner. Giving START a tap, the voice directions began!

There are other things to explore in this app, as well, but this should be enough to get you started.

I’ve heard people say that they don’t need maps because they “know where they’re going.” Yes, but this is so much more than just a map, and it is really only through use that you will become familiar with all it has to offer. I suggest, if you are new to Google Maps, give it a try the next time you are a passenger in a car. Open the app, and tap the location arrow, and watch as the little blue dot (you) moves along on the map. Test out the traffic. This will begin to introduce you to all it can do. Don’t be afraid to tap around the app. It’s the best way to learn.

Google Maps is Back! Hurray! Google’s Map App is Available Now

Screen shot 2012-12-13 at 8.06.15 AMHappy Day!

GOOGLE MAPS IS BACK!

Run, don’t walk, to the App Store and grab this free app.

Now you can have iOS6 AND Google Maps. Awesome.

I’ve just downloaded the app and it looks glorious.

All our happy features are back… traffic, public transportation directions, and street view.

Plus NEW voice turn by turn navigation!

I’ll return shortly with a post highlighting how to use all the features, but it is pretty intuitive.

I feel like Google just gave us all a Christmas present. Thank you, Google!
(I really missed those maps! :) )

Google Maps is available now for free in the iTunes store.

Apple Maps Endanger Lives in Australia

photo credit: CNN

photo credit: CNN

People continue to find many, many flaws with Apple maps. (My personal experience on local roads has resulted in numerous errors.)

But Australian authorities this week issued the strongest statement yet, calling the use of Apple maps “potentially life-threatening”.

Apparently, the Apple mapping service shows a city in Australia as being in the middle of a large, remote, and semi-arrid national park (instead of where it actually is).

The police have reported that several people have had to be rescued from this park, a place with no water and temperatures reaching 114 F. Thinking they were navigating their way to the nearby city of Mildura, these people ended up stranded in the middle of the very remote Murray-Sunset National Park.

The Mildura police say that “Some of the motorists located by police have been stranded for up to 24 hours without food or water and have walked long distances through dangerous terrain to get phone reception.”

I really don’t understand why Apple didn’t put Google maps back when they realized their major map mistake. This isn’t just sloppy design, this is, as the Australian police have stated, “potentially life-threatening.”

Make sure you double check your route with another service (google maps) before you head out on any long journey.

And let’s hope Santa isn’t depending on Apple maps this year. :)

Street View goes Off-Street: Google Straps on the Cameras for “Canyon View”

photo credit: Associated Press

I love Google’s Street View.

I have used it as a tool to plan vacations, as a way to become familiar with a new neighborhood, to ‘find stuff’ and as a way to “visit” places that I will never have the pleasure of visiting in person.

Last month the Google map-makers strapped on 40 pound odd-looking camera/backpacks and set out to hike the Grand Canyon and photograph it all the way down.

I’m delighted with this project. Chances are I will never have the opportunity to walk down the Bright Angel Trail, a 10 mile hike down to the Colorado River. But with this group of adventurers and their huge collection of images, I’ll be able to “take the walk” and see how the trail changes as it goes down.

And this will be of great use for real life hikers, as well. Being able to view the terrain in advance will help hikers prepare for the adventure.

Go Google!

After writing this post, I spent a bit of time going on a “google street view” tour of the world. If you haven’t tried it, please do. (Just go to Google maps, zoom into a city, and slide the little orange man onto a street.) I picked a random town in Canada, Mexico, Turkey, Russia and Japan, and spent a little time wandering the streets. I never tire of that. It reminds me all the time what a small world we really are, (especially when I see McDonald’s Golden Arches in St Petersburg, Russia and a street advertisement for Clinique. Hmmmm. Not quite sure how I feel about that. :) ).

It is still spotty on the small towns, though. The small tiny European towns where my grandparents were born are not yet street-view visible. When that day comes, I’ll be very very happy. :)

Apple Maps: The Inspiration for this Very Funny Parody

Mad Magazine took an old New Yorker cover from 1976 and turned it into reflection of the recent Apple Map Kerfuffle. Tickled my funny bone!

Do You “Forgive & Forget” when a Company Apologizes? Apple & Amazon Hope You Do.

photo credit: So gesehen. via photopin cc

I have made several comments on this blog about the new “Maps” in iOS6. I really wanted to like it. I still want to like it.

But, ouch, I just don’t (so far).

I personally ran into some trouble with the maps already, and described my adventure here.

Basically, the bottom line is this:

We rely on maps to show us the way, and errors are simply not acceptable.

The internet has been blazing with complaints.

Apple’s Apology

Tim Cook
photo credit: Wikipedia

And to everyone’s surprise, Tim Cook, the CEO of Apple, recently issued this apology:

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple’s CEO

This wasn’t the first time that an apology was issued by Apple. Steve Jobs himself issued an apology over a pricing issue with an early iPhone (although he never really admitted to doing anything wrong.)

Amazon’s Apology

Jeff Bezos
photo credit: Wikipedia

Amazon’s Jeff Bezos issued an apology in 2009. People who had George Orwell’s 1984 and Animal Farm on their Kindles woke up one morning to find them …. gone. Vanished. Amazon had removed them. People cried foul. After a big kerfuffle, it was learned that Amazon removed them because they didn’t have the right to sell them in the first place.

Jeff Bezos, the CEO of Amazon, offered this apology:

This is an apology for the way we previously handled illegally sold copies of 1984 and other novels on Kindle. Our “solution” to the problem was stupid, thoughtless, and painfully out of line with our principles. It is wholly self-inflicted, and we deserve the criticism we’ve received. We will use the scar tissue from this painful mistake to help make better decisions going forward, ones that match our mission.

With deep apology to our customers,

Jeff Bezos
Founder & CEO

My Thoughts

Does this work? Do we forgive them?

I can’t speak for others, of course, only for me. But I can share my thoughts.

Amazon, I think, back in 2009, did a dumb thing, a quick knee-jerk reaction to their problem. But Jeff Bezos’ apology is outstanding. It sounds sincere, honest and direct. He admits that they blew it, and that they deserved the flash of anger that they received. I’m good with that. Amazon makes great products, supplies awesome content and provides stellar customer services.

Amazon: All is forgiven.

Apple is another story. They are not completely off the hook as far as I am concerned. I’m delighted that Tim Cook admits the mess and has gone so far as to suggest alternatives. BUT … if I may say … I wish they could hand the maps back over to Google for a while longer. It appears to me that they released a product that simply wasn’t “Apple-ready”. I am a solid Apple fanboy girl lady. But that means that I expect no less than perfection from their awesome products. These maps fall short and it thoroughly surprises me that they “let it out” for iOS6.

Apple: Apology Accepted (but) Disappointment Remains.

My First 24 Hours with the iPhone 5 w iOS6

My impressions, (phone and iOS6) no particular order:

Good: I love the way it looks and feels. It is longer and slimmer than the iPhone 4 and significantly lighter. There have been complaints that it is so light it feels “flimsy”, but I don’t agree with that. I think it feels just fine. Better than fine. I like it a lot.

Good: Because of it’s longer shape, you now have 5 rows of icons. For an app collector junkie like me, this is great news. At this moment, I can actually fit all my “first screen” choices on the first screen. :)

Good: It is definitely faster. Always a good thing.

Bad: I think the battery might be an issue. I don’t believe my iPhone 4 dropped as fast as this battery drops during the day. It’s still plenty of power, but the percentage at 5 o’clock, for example, seems far less than it was at the same time of day with my previous phone. However, I used the phone quite a bit this day. Several long phone calls, a number of podcasts and considerable time getting to know Siri. So I really can’t submit an educated opinion about this, yet. Just an observation.

Good: “Do Not Disturb” is awesome

Bad: Maps, oh, my. I used Apple’s new Map app for the first time today. It did not go well. A street that I had to go down was blocked. I went to the next closest parallel street and pulled out the map app. Following my little blue dot, I expected to find a way to circle back. Sadly, on this suburban but tree-lined road, the map gave me TWO large errors. First it told me that a road was coming up shortly that would take me back, but when I got to that point, there was no road at all. :( A bit further down the road, the map promised a second road that would take me back. When I arrived at that point, this “road” was just a private dead end. :( Ouch. Two fails in one short experience. Such a shame. This is an iOS6 issue, so if you update your older device, you will also have to work through the changing maps.

Good: Siri. Altho she is not new to the iPhone, she is new to me, and I think that in spite of our difficulties the other day, I believe we will get along just fine.

Good: Dictating messages. Again, new to me. But this is such an awesome feature, I’m planning to dedicate a post about it, soon.

I don’t care: that YouTube is gone. I found an amazing substitute. Again … I’ll blog about that shortly.

another I don’t care: They moved the earphone jack down to bottom of the phone (it had been on the top). I think this might take a bit of re-organizing on my part, but nothing I can’t handle. If you are among the people who drop their phones in their pockets upside down, this will be an improvement for you.

Good: Reply with a message to a phone call. This will be handy … and it will also be a blog post in the near future.

Good for me, Bad for others: There is a new connector to attach your phone to power and/or sync. It is smaller but to me the real thrill is that you can attach it to your iPhone with no worry about orientation. I remember way back in my iPod days of being warned to be very careful putting the connector in properly with the correct side up. An “Apple genius” told me that this was a major source of un-fixable damage. So I have always been oh-so-careful about connecting that cord to all my Apple devices. With the new connector…. no more worries. You can’t do it wrong. So I’m delighted.
However, if you have docking devices, they will not work with this new connector. I have none, so I’m not bothered by the change. But for people with docking alarm clocks, speakers, etc, this new connector means that all that equipment is useless.

Get Back Your Maps Street View in iOS6: Live Street View

I sure do wish that Apple and Google could get along. They should have learned how to share the sandbox back in Kindergarten.

Google Maps was one of the things that made the iPhone so awesome. I’m grumpy, now. :( I didn’t know how much I’d miss Google’s Maps.

Especially Street View. I love street view. I have written about it before. It is so very helpful when traveling. Boo. 3D is pretty. But I don’t want to “fly over”. I want to walk on the street.

Apple is telling us that they are going to be improving their maps. Well, duh. If it wasn’t ready, they shouldn’t have released it. Errors are being reported across the internet.

We have come to expect Apple to make “good stuff”. We depend on them to make “good stuff”. This isn’t the “good stuff”. It’s a step backwards, and that is not very Apple.

Improving “awesome” is awesome. Improving “not ready” is a fail.

Some people don’t care. I heard a TV commentator say that he could care less about Maps, that he knows where he’s going. But those of us who have used Maps know that it is so much more than that. The traffic, the public transport, the reliability. Sigh.

Google apparently is making or has made an app but I’m guessing that Apple will drag its feet before approving it for the App Store.

So what to do?

In the meantime you can go through your browser and bring up Google maps. Click on the action arrow and you will be given an option to add it to your home screen.

This means you now have an icon to take you to Google Maps and it brings back the direction capability for public transport. Ahhhh.

But it does NOT give you Street View.

Fortunately, there is an App that does bring you Street View, and it does a very successful job of it.

It is appropriately named “Live Street View”. There is a free version that comes with ads, but for 99¢ you lose the ads and gain the ability to bookmark.

It is simple and basic. It does the job. Across the top you can tap Map or Satellite or Hybrid.

Simply tap a spot on a street and you get ….. STREET VIEW !! Hurray! And if you turn your device, it turns with you.

Live Street View is a quick and easy solution to give us back our beloved Street View, for now.

Live Street View is 99¢ in the iTunes store.

Traveling? Wi-Fi Finder Will Keep You Connected

Wi-Fi Finder is a great name for this app, because, uh, that’s just what it does… it finds Wi-Fi.

We all know that you can go to a Starbucks, Barnes & Noble, McDonald’s or a Panera for free Wi-Fi. But often there are many other choices as well, and we just don’t know it. This is especially true if we are traveling or find ourselves in an unfamiliar location.

The app is simple. Just open it, let it learn your location, and you’ll see all the points of Wi-Fi on a map. Your location is also marked, a wonderful help if you are standing in the center of a city wondering which way to go.

Zoom in, tap on the little green (for free) or blue (for pay) markers and the app will tell you the name of the business supplying the Wi-Fi.

You also have options to sort for carriers, or free vs pay Wi-Fi, or both.

You can choose to view the Wi-Fi spots in either list or map view.

You can search (almost) anywhere in the world.

I have downloaded this app and used it locally. Although I haven’t used it on a trip (yet), I can report that the local results were extremely accurate.

Wi-Fi Finder is Free BUT it is loaded with ads.

A Rant and a Rescue via Google iPhone Maps

photo credit: Thomas Hawk via photo pin cc


I needed to make a quick trip to Boston for a few days. Not very familiar with the city, I did a little research-homework before I went.

After choosing my hotel, I used Google ‘street view’ and took a virtual walk around the hotel neighborhood to get my bearings.

This turned out to be amazingly important when I was lucky enough to get in the cab of someone who seemed less familiar with the city than I was (and I didn’t know much.)

I gave him the address and he just sat there. I thought he could use a little encouragement, so I started naming metro stations and other landmarks that he might recognize near the hotel.

“Ohhhhhh,” he (eventually) said, (long pause) “O.K. We’ll go and figure it out when we get there.” Hmmmm. This didn’t sound good.

photo credit: uzi978 via photo pin cc

As we left the airport area it became more evident that my personal “uh oh” radar was correct. He truly was completely baffled (was it his first day?) about where I needed to go. Really. He had no idea. No clue. He got me within a mile or so, pulled over and asked me ….. “here?”

ARGH! Fortunately our smart phones can save us from this kind of predicament (but shouldn’t have to).

From the back seat of the cab, I opened my google map app, and tapped on the little arrow so I could see my personal blue dot (the cab). I followed our progress on the map on my phone, as my driver worked his way toward my destination (with my help and direction).

As we got close to my accommodation, I began to “recognize” buildings and landmarks, and was able to point out my drop-off spot to my cab-driver. Thanks to my time spent with Google street view, I felt as though I was in a familiar neighborhood.

(You’d think the cab would be equipped with a good GPS, but I didn’t see one. And if you are going to equip your cabs with clueless drivers, a GPS is imperative.)

A little yelp-looking showed me that I am not unique in my Boston-cab experience (my return to the airport was also fraught with troubles).

And so this brings me to part 2 of my rant: Why must this be our norm?

photo credit: loic80l via photo pin cc

I don’t think this would have happened in London. I just finished watching a lovely little story (courtesy of the London Olympics) about the cabs in London. Those cab drivers have pride in their work. They spend four years studying the streets, learning the roads, the byways and the highways, the landmarks and the hotels, the restaurants and the hospitals, the obscure and the popular. They are polite, informed ambassadors who represent their city and are for many the very first impression of the city.

I have been fortunate in my life to have visited London 4 times. My cab experiences each time reflect the professionalism that was presented in that little news story.

London cab drivers made me feel welcome, cared for, and confident. They answered (invited!) every question.

Boston cab drivers made me feel vulnerable and uneasy. Although I thoroughly enjoyed my time in the city, the cab experience was a detracting factor.

And I really don’t mean to pick on Boston. Cab experiences in NYC and other US cities have never, ever been especially pleasant.

So that’s my Rant. Perhaps others have had better experiences in Boston et al, and I’m sure there have been some rotten experiences in London. But for me the difference was dramatic.

I cheer and applaude my Rescue. Thanks to Google Map street view, and the handy dandy blue dot of our iPhone maps, I arrived at my destination in spite of my cab driver.

Truly, in today’s world, “Lost” should only be a TV show, and never ever be a predicament, again.

Follow

Get every new post delivered to your Inbox.

Join 394 other followers