How to Use Your New Google Map App

Screen shot 2012-12-13 at 8.06.15 AMI am so happy to have Google Maps back again.

This app is wonderful. Basically intuitive and chock full of features.

However, since many of my readers are relatively new to their gadgets, and I don’t want them (you?) missing out on all of the Google-map-goodness, this blog post will show a newbie how to use some of these features.

Photo Skitch Document-3When you first launch the app, make sure you agree to let Google Maps use your location. This way you’ll be able to use it, fully. Then, whenever you tap the little location arrow, (shown here on the right), the map will show you your current location. This is amazingly helpful to orient yourself as you wander in a city, walk on a trail, or countless other situations. It also enables the app to be able to give you directions to wherever you are going from wherever you are.

Now let’s look at somewhere you plan to go. For an example, I typed “Columbus Circle” in the search box at the top, and you can see the map whooshed me right over to Columbus Circle in New York City. (Notice in the bottom right hand corner it is also telling me how long it will take me to drive there from my house.)

Of course you can zoom in and zoom out, but we are going to look at a few other features. Tap on the little tab of dots, over on the right side of the screen.

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When you tap on those little dots, a screen will pop out from the side, offering you several options: Traffic, Public Transit, Satellite and Google Earth.

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Just tap on Traffic for (wait for it…) Traffic :) ! Simple but effective, red lines indicating a jam. This has been helpful for me more than once. I remember we almost got off a highway in an unfamiliar location, but by looking at the “traffic” part of the Google Maps, I was able to see that the jam-up stopped just another mile or so ahead, so we stayed on the highway.

Tap on Public Transit for public transportation information. This feature does not work in all areas, but the app will tell you when it doesn’t work, so you don’t waste time trying to look up what can’t be done. But for city commuters, this feature is golden.

Satellite will change your map to the satellite view, and Google Earth will take you out of this app and open Google Earth.

Many people are excited about the return of Google Street View. Here is how you find Street View:

Search and find the location of your choice.

or

Touch and hold a location on the map.

Now, at the bottom of the page, touch the address bar that appears there, and slide your finger UP.

There is it! Tap on the street view photo, and it will enlarge and you will be able to look around, and walk the streets.

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I tried Street View for a variety of locations, and I was usually successful. There were spots where I’ve seen Street View access before, and yet they didn’t show up for me, today. I don’t know why.

Other details will show up for businesses, such as reviews and links to websites.

A new feature is a voice turn-by-turn navigation. I have not had the opportunity to give this a test drive, but it certainly looks exciting.

To test it out, I typed in the name of our local mall, as if I wanted to go there.

Google Maps put a pin in it.

I tapped on the picture of the car (I want driving directions).

Several alternative routes popped up from the bottom of my screen, and I selected the road I’d like to use.

I was then presented with a map screen, with the word START in the bottom right hand corner. Giving START a tap, the voice directions began!

There are other things to explore in this app, as well, but this should be enough to get you started.

I’ve heard people say that they don’t need maps because they “know where they’re going.” Yes, but this is so much more than just a map, and it is really only through use that you will become familiar with all it has to offer. I suggest, if you are new to Google Maps, give it a try the next time you are a passenger in a car. Open the app, and tap the location arrow, and watch as the little blue dot (you) moves along on the map. Test out the traffic. This will begin to introduce you to all it can do. Don’t be afraid to tap around the app. It’s the best way to learn.

Google Maps is Back! Hurray! Google’s Map App is Available Now

Screen shot 2012-12-13 at 8.06.15 AMHappy Day!

GOOGLE MAPS IS BACK!

Run, don’t walk, to the App Store and grab this free app.

Now you can have iOS6 AND Google Maps. Awesome.

I’ve just downloaded the app and it looks glorious.

All our happy features are back… traffic, public transportation directions, and street view.

Plus NEW voice turn by turn navigation!

I’ll return shortly with a post highlighting how to use all the features, but it is pretty intuitive.

I feel like Google just gave us all a Christmas present. Thank you, Google!
(I really missed those maps! :) )

Google Maps is available now for free in the iTunes store.

Apple Maps: The Inspiration for this Very Funny Parody

Mad Magazine took an old New Yorker cover from 1976 and turned it into reflection of the recent Apple Map Kerfuffle. Tickled my funny bone!

Do You “Forgive & Forget” when a Company Apologizes? Apple & Amazon Hope You Do.

photo credit: So gesehen. via photopin cc

I have made several comments on this blog about the new “Maps” in iOS6. I really wanted to like it. I still want to like it.

But, ouch, I just don’t (so far).

I personally ran into some trouble with the maps already, and described my adventure here.

Basically, the bottom line is this:

We rely on maps to show us the way, and errors are simply not acceptable.

The internet has been blazing with complaints.

Apple’s Apology

Tim Cook
photo credit: Wikipedia

And to everyone’s surprise, Tim Cook, the CEO of Apple, recently issued this apology:

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple’s CEO

This wasn’t the first time that an apology was issued by Apple. Steve Jobs himself issued an apology over a pricing issue with an early iPhone (although he never really admitted to doing anything wrong.)

Amazon’s Apology

Jeff Bezos
photo credit: Wikipedia

Amazon’s Jeff Bezos issued an apology in 2009. People who had George Orwell’s 1984 and Animal Farm on their Kindles woke up one morning to find them …. gone. Vanished. Amazon had removed them. People cried foul. After a big kerfuffle, it was learned that Amazon removed them because they didn’t have the right to sell them in the first place.

Jeff Bezos, the CEO of Amazon, offered this apology:

This is an apology for the way we previously handled illegally sold copies of 1984 and other novels on Kindle. Our “solution” to the problem was stupid, thoughtless, and painfully out of line with our principles. It is wholly self-inflicted, and we deserve the criticism we’ve received. We will use the scar tissue from this painful mistake to help make better decisions going forward, ones that match our mission.

With deep apology to our customers,

Jeff Bezos
Founder & CEO

My Thoughts

Does this work? Do we forgive them?

I can’t speak for others, of course, only for me. But I can share my thoughts.

Amazon, I think, back in 2009, did a dumb thing, a quick knee-jerk reaction to their problem. But Jeff Bezos’ apology is outstanding. It sounds sincere, honest and direct. He admits that they blew it, and that they deserved the flash of anger that they received. I’m good with that. Amazon makes great products, supplies awesome content and provides stellar customer services.

Amazon: All is forgiven.

Apple is another story. They are not completely off the hook as far as I am concerned. I’m delighted that Tim Cook admits the mess and has gone so far as to suggest alternatives. BUT … if I may say … I wish they could hand the maps back over to Google for a while longer. It appears to me that they released a product that simply wasn’t “Apple-ready”. I am a solid Apple fanboy girl lady. But that means that I expect no less than perfection from their awesome products. These maps fall short and it thoroughly surprises me that they “let it out” for iOS6.

Apple: Apology Accepted (but) Disappointment Remains.

Get Back Your Maps Street View in iOS6: Live Street View

I sure do wish that Apple and Google could get along. They should have learned how to share the sandbox back in Kindergarten.

Google Maps was one of the things that made the iPhone so awesome. I’m grumpy, now. :( I didn’t know how much I’d miss Google’s Maps.

Especially Street View. I love street view. I have written about it before. It is so very helpful when traveling. Boo. 3D is pretty. But I don’t want to “fly over”. I want to walk on the street.

Apple is telling us that they are going to be improving their maps. Well, duh. If it wasn’t ready, they shouldn’t have released it. Errors are being reported across the internet.

We have come to expect Apple to make “good stuff”. We depend on them to make “good stuff”. This isn’t the “good stuff”. It’s a step backwards, and that is not very Apple.

Improving “awesome” is awesome. Improving “not ready” is a fail.

Some people don’t care. I heard a TV commentator say that he could care less about Maps, that he knows where he’s going. But those of us who have used Maps know that it is so much more than that. The traffic, the public transport, the reliability. Sigh.

Google apparently is making or has made an app but I’m guessing that Apple will drag its feet before approving it for the App Store.

So what to do?

In the meantime you can go through your browser and bring up Google maps. Click on the action arrow and you will be given an option to add it to your home screen.

This means you now have an icon to take you to Google Maps and it brings back the direction capability for public transport. Ahhhh.

But it does NOT give you Street View.

Fortunately, there is an App that does bring you Street View, and it does a very successful job of it.

It is appropriately named “Live Street View”. There is a free version that comes with ads, but for 99¢ you lose the ads and gain the ability to bookmark.

It is simple and basic. It does the job. Across the top you can tap Map or Satellite or Hybrid.

Simply tap a spot on a street and you get ….. STREET VIEW !! Hurray! And if you turn your device, it turns with you.

Live Street View is a quick and easy solution to give us back our beloved Street View, for now.

Live Street View is 99¢ in the iTunes store.

Traveling? Wi-Fi Finder Will Keep You Connected

Wi-Fi Finder is a great name for this app, because, uh, that’s just what it does… it finds Wi-Fi.

We all know that you can go to a Starbucks, Barnes & Noble, McDonald’s or a Panera for free Wi-Fi. But often there are many other choices as well, and we just don’t know it. This is especially true if we are traveling or find ourselves in an unfamiliar location.

The app is simple. Just open it, let it learn your location, and you’ll see all the points of Wi-Fi on a map. Your location is also marked, a wonderful help if you are standing in the center of a city wondering which way to go.

Zoom in, tap on the little green (for free) or blue (for pay) markers and the app will tell you the name of the business supplying the Wi-Fi.

You also have options to sort for carriers, or free vs pay Wi-Fi, or both.

You can choose to view the Wi-Fi spots in either list or map view.

You can search (almost) anywhere in the world.

I have downloaded this app and used it locally. Although I haven’t used it on a trip (yet), I can report that the local results were extremely accurate.

Wi-Fi Finder is Free BUT it is loaded with ads.

A Rant and a Rescue via Google iPhone Maps

photo credit: Thomas Hawk via photo pin cc


I needed to make a quick trip to Boston for a few days. Not very familiar with the city, I did a little research-homework before I went.

After choosing my hotel, I used Google ‘street view’ and took a virtual walk around the hotel neighborhood to get my bearings.

This turned out to be amazingly important when I was lucky enough to get in the cab of someone who seemed less familiar with the city than I was (and I didn’t know much.)

I gave him the address and he just sat there. I thought he could use a little encouragement, so I started naming metro stations and other landmarks that he might recognize near the hotel.

“Ohhhhhh,” he (eventually) said, (long pause) “O.K. We’ll go and figure it out when we get there.” Hmmmm. This didn’t sound good.

photo credit: uzi978 via photo pin cc

As we left the airport area it became more evident that my personal “uh oh” radar was correct. He truly was completely baffled (was it his first day?) about where I needed to go. Really. He had no idea. No clue. He got me within a mile or so, pulled over and asked me ….. “here?”

ARGH! Fortunately our smart phones can save us from this kind of predicament (but shouldn’t have to).

From the back seat of the cab, I opened my google map app, and tapped on the little arrow so I could see my personal blue dot (the cab). I followed our progress on the map on my phone, as my driver worked his way toward my destination (with my help and direction).

As we got close to my accommodation, I began to “recognize” buildings and landmarks, and was able to point out my drop-off spot to my cab-driver. Thanks to my time spent with Google street view, I felt as though I was in a familiar neighborhood.

(You’d think the cab would be equipped with a good GPS, but I didn’t see one. And if you are going to equip your cabs with clueless drivers, a GPS is imperative.)

A little yelp-looking showed me that I am not unique in my Boston-cab experience (my return to the airport was also fraught with troubles).

And so this brings me to part 2 of my rant: Why must this be our norm?

photo credit: loic80l via photo pin cc

I don’t think this would have happened in London. I just finished watching a lovely little story (courtesy of the London Olympics) about the cabs in London. Those cab drivers have pride in their work. They spend four years studying the streets, learning the roads, the byways and the highways, the landmarks and the hotels, the restaurants and the hospitals, the obscure and the popular. They are polite, informed ambassadors who represent their city and are for many the very first impression of the city.

I have been fortunate in my life to have visited London 4 times. My cab experiences each time reflect the professionalism that was presented in that little news story.

London cab drivers made me feel welcome, cared for, and confident. They answered (invited!) every question.

Boston cab drivers made me feel vulnerable and uneasy. Although I thoroughly enjoyed my time in the city, the cab experience was a detracting factor.

And I really don’t mean to pick on Boston. Cab experiences in NYC and other US cities have never, ever been especially pleasant.

So that’s my Rant. Perhaps others have had better experiences in Boston et al, and I’m sure there have been some rotten experiences in London. But for me the difference was dramatic.

I cheer and applaude my Rescue. Thanks to Google Map street view, and the handy dandy blue dot of our iPhone maps, I arrived at my destination in spite of my cab driver.

Truly, in today’s world, “Lost” should only be a TV show, and never ever be a predicament, again.

Maps Are Changing on Our Devices: Google Earth 3D is a Start

Basically I am not fond of change, which is really contradictory for me considering technology is all about change. This is my one haven where I love all the new everything. New apps, new gestures, new abilities, all tech-fun goodness.

But I worry about the Maps. I love maps. I think that Google street view is just about the most wonderous thing I’ve ever seen. You can explore places you’ll never see physically, or preview the neighborhood of a hotel you plan to use in the city you are going to visit.

I wrote a post about accessing Google’s Street View on your iPhone and iPad right here.

But now it appears that Maps will be changing. When Apple launches its new operating system this fall, Google will no longer be providing the maps for our devices. Apple will be supplying their own maps and they will include 3D flyovers in this iOS6 release.

Not to be scooped, Google has jumped in with its own 3D maps in their latest update for Google Earth.

Several cities are now viewable (flyable) in 3D in Google Earth: Los Angeles, Boston, Geneva, Rome, and San Francisco, with the announcement that more “are coming” in the next few weeks.

I updated my Google Earth app so I could check this out. It’s ok, but bluntly…. not great.

I did quite a bit of flying-around in these 3D cities, and I’m totally underwhelmed.

Buildings and roads look distorted, and I had to pause often and wait for my iPad to catch up and bring everything into focus.

Here is a 3D view of Boston, another of Rome, and one of San Francisco. You can see the streets are a tad wiggly, but overall these stills don’t look bad. It’s moving about that makes things slow and jumpy.

But I have hope! All things get improved. Just remember those little pixelated characters on early Atari games and compare those to the gorgeous graphics of today’s creations.

So, when you update your Google Earth, go ahead and do a flyover of Rome, or San Francisco, or Los Angeles, or Boston or Geneva.

And then ….. imagine how great this technology is GOING to be.

Google Earth is free in the iTunes store.

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